Satisfaction Guarantee

How to Claim?

  1. To be eligible to claim, an individual must be a resident of Australia age 18 or older who has purchased a Biozet Attack® powder or liquid laundry detergent and who has the original purchase receipt of the product purchased.
  2. Claimants must contact customer service via 1800 468 318 (Freecall) or submit Contact Us form no later than 60 days after the date of the Biozet Attack® purchase and inform us of their intention to return the product for a refund along with why they were not satisfied with the product.
  3. Claimants will be required to send the product and remaining contents in a post bag along with their purchase receipt no later than 10 days after the return notification to:

    Biozet Attack “Satisfaction Guarantee”
    Kao Australia Pty. Limited
    Customer Service
    Ground Floor, 1911 Malvern Road, Malvern East VIC 3145

  4. Once the returned product and original purchase receipt is received, the purchase price and postage will be refunded to claimant via cheque. Please allow 4-6 weeks for cheque delivery. Offer limited to one refund per name per address.
  5. Claims for refunds must be in accordance with the conditions stated above.

The Zetty Academy


As a leading laundry detergent company, we believe we have a responsibility to develop sustainable products that contribute towards a better environment for the people and planet.


Here at Biozet Attack, we persistently utilise new science and technologies to develop innovative laundry products that fulfil the expectations of our customers.

Zetty's Washing Academy

While laundry can seem like it’s never ending, check out our top tips and hints to save time and make washing less of a chore!